Start with Care: Simple & Supportive Referral Process
A Compassionate Pathway to Services
At Care Vanta, we make referrals simple, respectful and trauma-informed — because accessing support should never feel overwhelming. Whether you’re a support coordinator, healthcare professional, family member or self-referring participant, we ensure every referral is handled with kindness, clarity and confidentiality.
Our Commitment to You
A smooth, respectful and trauma-informed onboarding experience
Clear communication at every step of the process
Collaboration with existing support coordinators, therapists and families
A service model built on dignity, choice and meaningful outcomes
How Our Referral Process Works
Submit the Referral Form - Provide participant details and select the support services required. You can also upload any relevant reports or documentation to help us understand the individual’s needs
Quick Follow-Up - Our Referral Coordinator will get in touch to confirm details, answer questions, and discuss next steps. We aim to respond promptly and with care.
Personalised Support Planning - We begin a collaborative planning process — aligning services with the client’s goals, values and plan. Where suitable, we match a support worker who is not only skilled, but also the right fit personally and culturally.